Posts Tagged ‘Jack Chapman’

The story of the Color Coded Files – Kaiser Walnut Creek Hospital, 1953

posted on August 10, 2016

Lincoln Cushing
Heritage writer

 

ColorCodedFiles2

 

 

Jack Chapman photo and caption, KaiPerm Kapsul, 1958-06

Jack Chapman, KaiPerm Kapsul, June 1958.

Jack Chapman was hired in 1951 by Kaiser Permanente physician founder Sidney Garfield to be the assistant administrator of Oakland Hospital. Chapman personally supervised the construction of our Walnut Creek Hospital for Henry J. Kaiser and became the hospital’s first administrator. He was also a keeper of Kaiser Permanente’s heritage and a master teller of corporate folklore to generations of employees.

When Jack left this earth in 1999 a Kaiser Permanente obituary called him “a legend in his own time.”  This is one of his stories captured in an interview, about the brand-new Walnut Creek Hospital that opened September 15, 1953 and the open house held August 23-30.

 

“Sunday morning, it was about 5 o’clock in the morning and the phone rings.” Jack!” “Yes, Mr. Kaiser.” He’d call you all times, time did not mean anything to him. “We’re having a meeting at 8 o’clock down at the Clinic.” “Okay, yes, right, you bet, Mr. Kaiser.” “I want you to be there.”

So, Wally Cook, Fred Pellegrin and myself, yeah, that was just the three of us. Well, we got there. Sidney is there, Ale Kaiser [Henry J. Kaiser’s second wife Alyce, whom he married in 1951] and Helen [Helen Chester Peterson, Dr. Garfield’s second wife, whom he’d married less than three months earlier].

“Jack, what’s this filing system you have concocted here?” I said, “It’s called the terminal digit system. Filed by the rear numbers. We have been filing by numbers, Mr. Kaiser, in sequence. But, God, if you misfile, how do you find the thing. This way, you always have the last two numbers and misfiling is very rare. Some people will invert them, a 90 can become a 09 or sometimes people will put them upside down like 06 or 09 but at least you can go to those bins and, you know have a pretty good chance of finding the record.”

I said, “Well, I don’t think that is any good at all.”

Ale then says, “We don’t want to treat our members as numbers.”

I tried to argue, you know, and I got about from here to the end of that desk and that was the end of it. “It is going to alphabetical.” “Alphabetical, oh God,” I said.

Filing medical records, 1965 [circa]

Nurse filing paper medical records, Kaiser Permanente Oakland hospital, circa 1965.

“And, we are going to have a color code.” “You mean, different colors for the different letters of the alphabet.” “Yeah.” “Fine” I said. So here we are, we pull all the charts out and here’s the A’s and Mr. Kaiser is putting the A’s, and the B’s, C’s. Finally, with charts on the floor on a Sunday morning, I said, “Jeez, I wonder if they have enough colors to cover the alphabet.” “We’ll have them make ‘em up.” So sure enough, I don’t know what those chart jackets cost, it must have been ungodly to have these all made up. You know, we had puce, purple and all different colors, my God! Lime green, you know, it looked like Jell-O up there.

“But anyway, we had color codes and then you had to understand what each color meant, that that was an A color and a B color and a D color or whatever. I can recall that incident so well, oh my goodness gracious. Well, it was kind of funny. Finally, the hospital was really going along and we were getting ready to open … we got the whole thing dolled up. We had an open house here like you’ve never seen in your life. We went on for two weeks, every night. 35,000 people marched through this hospital.”

 

Short link to this article: http://k-p.li/2bjsVuo

 

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Kaiser Permanente and UC enjoy common ground over decades

posted on October 3, 2013

By Lincoln Cushing, Heritage writer

Kaiser Permanente Marching Song

Jack Chapman, Kaiser Permanente Northern California Region’s director of education, adapted UC’s “Big C” fight song in 1972 to apply to the Health Plan.

Kaiser Permanente and the University of California are two major California-based institutions that share a long history of partnership. The collaboration started right after World War II with UC securing Health Plan coverage for its employees beginning in 1945, the year the plan opened to the public.

From the beginning, Permanente physicians joined UC for many medical research projects, and over the decades many have taken on professorships at UC campuses in Northern and Southern California. By all accounts, the partnership has been a fruitful one.

Professor touts KP care

A 1949 feature story in the Kaiser Permanente member newsletter Planning for Health pointed out that the University of California was the Health Plan’s fourth largest group, starting in 1945 with 59 members and reaching 1,961 members by 1949.[i]

The article included an interview with electrical engineering professor Charles F. Dalziel and his wife, who were early members of the university plan.

“During much of the period the family have been members of the group, Mrs. Dalziel has had many opportunities to evaluate the Plan in action. Like so many otherwise healthy children, their charming daughter, Isabelle, aged 8, is allergic.

“Mrs. Dalziel is enthusiastic in her comments on the results Permanente doctors have achieved in determining the child’s allergies and combating them,” the interviewer wrote.

Permanente educator adapts UC fight song

In 1972, Kaiser Permanente’s Jack Chapman wrote the “Kaiser-Permanente Marching Song,” an authorized adaptation of the UC Berkeley athletic fight song “The Big C.” Chapman was the first Kaiser Permanente Walnut Creek hospital administrator and later the Northern California regional director of training and management development.

Chapman’s first two lines:

“We are Kaiser-Permanente, finest plan in all the land
K-P stands for qual-i-ty and doing all we can.”

UC graduates lead Health Plan

"University of California is our Fourth Largest," Planning for Health, 1949-04Notable UC alumni include Eugene Trefethen, Jr., longtime Kaiser Industries president, James Vohs, longtime Health Plan president, Henry J. Kaiser’s son, Edgar F. Kaiser, and many others.

Edgar spent 3½ years at UC Berkeley majoring in economics. But in 1930, one semester short of graduation, he quit college and headed for Texas where he had been offered a chance to work as a pipeline construction superintendent.

His father gave him his blessing. “I talked it over with my father,” he once recalled, “and we agreed that I had learned about as much as I could in college, and that two months more of class work would not matter.”[ii]

Physicians join university faculty

Many Permanente physicians have associated with UC to teach and conduct research on various campuses. Morris Collen, MD, taught a public health course at UC Berkeley. Mark Binstock, MD, MPH, a Kaiser Permanente physician at Woodland Hills, was an assistant clinical professor at the UC Los Angeles School of Medicine in the 1990s. Monte Gregg Steadman, MD, was a lecturer at UC San Francisco.

UC Berkeley’s venerable Bancroft Library houses the Henry J. Kaiser Papers collection, a massive trove of Kaiser’s personal and business correspondence, memoranda, speeches, and papers. Kaiser’s documents from his Oakland, New York, and Hawaii businesses, principally from the period after World War II, are archived at the Bancroft.

The collection includes material on the Kaiser Industries corporation, the Kaiser Permanente Medical Care Program, the Kaiser Shipyards at Richmond, Calif., and other Kaiser industries.

UC’s Bancroft archives Health Plan pioneers’ interviews

UC Berkeley’s Regional Oral History Office staff has interviewed dozens of Kaiser Permanente pioneer physicians, administrators, and board members to document their roles in the development of this innovative health maintenance organization.

The initial interviews were conducted between 1984 and 1999 as the series: “History of the Kaiser Permanente Medical Care Program—Founding Generation.” A second series of interviews started in 2005 to look at Kaiser Permanente and the transformation of health care in the U.S. from 1970 to present.

 

Short link to this article: http://ow.ly/pvoLk



[i] “University of California Is our Fourth Largest,” Planning for Health, April 1949[ii] Obituary, New York Times, December 13, 1981

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